We're not elves but we're close

Welcome to the new look website.

What HAS changed?

  • Our brand has had a 'refresh'. The new look logo has been designed to be clean and simple with an emphasis placed on the link in Ticketlink.
  • The new site is designed to have the same user experience regardless of what device you are using whether desktop, tablet or phone.

What HASN'T changed?

  • All existing Ticketlink accounts remain the same.
  • We are still using the same ticketing software.
  • We are still operated by Cairns Regional Council.
  • All our services remain the same.

We hope you enjoy using our new site.


Surprise someone with a Ticketlink Gift Voucher and let them choose the event. It's the perfect way to give memories that will last a lifetime

  • Personal gift – beautifully presented in a gift wallet.
  • Employee incentive – reward staff and build teams.
  • Promotional campaign – align your brand with an event.
  • Customer rewards – business incentives.

Gift vouchers are:

  • Redeemable for any event on sale through Ticketlink.
  • Valid for one year from the date of purchase.
  • Non-refundable.

How to buy a voucher

Voucher delivery methods

  • By standard mail.
  • By email.
  • Collect at the Ticketlink box office.

Redeeming a voucher

  • May be redeemed online, by phone or in person.
  • The full value of the voucher does not have to be used in a single transaction; the remaining balance will be issued as a new gift voucher for future use.
  • If tickets cost more than the value of a gift voucher simply make the additional payment using your credit/debit card or cash.