Privacy Policy

Disclaimer Privacy and Intellectual Property Statements

The following information forms part of the terms and conditions of using Council's web sites, which include the Ticketlink site and the Cairns Civic Theatre site, and by accessing these web sites you are agreeing to these terms and conditions.

Disclaimer and Legal Information

Please note that while every effort has been made to ensure that the information contained on this site is correct and up-to-date Council and its business units accept no responsibility for errors or omissions that may occur. No person should place reliance on information derived from this web site where such reliance may result in loss, damage or injury. In these circumstances specific enquiries should be made to Ticketlink or Cairns Civic Theatre to obtain verified information from authorised officers.

If you feel that something on this site is incorrect please send an email to admin@cct.com.au.

This web site may include links to web sites operated by organisations other than Cairns City Council and Council accepts no responsibility for any content on these sites or liability for any loss or damage caused by accessing these sites.

Privacy Statement

Cairns City Council is committed to protecting user privacy. We understand and appreciate that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any information that may be provided to Council.

Cairns City Council has created this privacy statement to demonstrate its commitment to protecting personal privacy. This privacy statement applies to all users who access this web site.

Information collected

Unless you specifically tell us, the Cairns Regional Council website, the Ticketlink website and Cairns Civic Theatre website will never know who you are.

When you visit our site, our web measurement tool and Internet Service Providers record anonymous information on web site activity for statistical purposes only, including the number of users who visit the web site, the date and time of the visits, the number of pages viewed and navigation patterns. This information on its own does not identify an individual but it does provide us with statistics that we can use to analyse and improve our web site.

No attempt is or will be made to identify your personal details except in the event of an investigation when a law enforcement agency may exercise a warrant to inspect our service providers' logs.

We collect no personal information about you unless you voluntarily choose to participate in an activity through this web site that involves the provision of personal information, such as sending electronic mail to this web site, participating in a survey on this web site, undertaking a payment or other transaction through this web site, or suggesting a link from this web site to an external web site. If you choose not to participate in these activities, your choice will in no way affect your ability to use this web site.

You are able to access information held by Council about you under the Freedom of information Act 1992. If you have questions or concerns regarding Council's treatment of your information please contact our Customer Service Centre on 07 4044 3044 or email council@cairns.qld.gov.au .

Please note that some records (eg, land records etc) are open to public inspection under current legislation.

Use of Personal Information Collected

Any personal information you choose to provide will only be used for the purpose for which it was provided and will not be disclosed to other persons or organisations without your prior consent or if required by law.

The Internet is an insecure medium and users should be aware that there are inherent risks transmitting information across the Internet. Information submitted unencrypted via electronic mail or web forms may be at risk of being intercepted, read or modified. If you do not wish to email or send an online form to Cairns Regional Council, you can send mail by post.

Other sites

This site contains links to external web sites and this privacy statement does not extend to external web sites. Cairns Regional Council is not responsible for privacy or security practices or the content of such websites.

Intellectual Property

Material on this web site is owned by, or licensed to, Cairns Regional Council, Ticketlink or Cairns Civic Theatre. Material owned by Cairns Regional Council, Ticketlink or Cairns Civic Theatre is subject to Copyright and our authorisation is required prior to use of the material.